FAQs

1. What products do you offer at Lextra?

At Lextra, we specialize in a variety of home, indoor, appliance, furniture, and home electronic products. We carefully curate our selection to offer high-quality, durable items at competitive prices. Whether you’re looking for kitchen appliances, living room furniture, or the latest in home electronics, we’ve got you covered.

2. How long does shipping take?

Our shipping times depend on your location:

  • USA: Economy shipping typically takes 5 to 8 business days.
  • UK: Standard international shipping takes 6 to 12 business days.

For more information on shipping, visit our Shipping Policy page.

3. How do I track my order?

Once your order has been dispatched, you will receive an email with a tracking number. Use this number to check the status of your delivery via the shipping carrier's website.

4. What payment methods do you accept?

We accept a range of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Visit our Payment Methods page for more details.

5. What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging to be eligible for a refund. Certain items, such as perishable goods and personalized products, are non-returnable. Please refer to our Return and Refund Policy for further details.

6. How do I make a warranty claim?

If you experience an issue with your product within the first year of purchase, contact us at support@lextra.shop with details of the defect. We’ll guide you through the process of claiming your warranty.

7. Can I cancel my order?

Orders can be canceled within 24 hours of placement. If you wish to cancel your order, email us at support@lextra.shop as soon as possible. After 24 hours, cancellations may not be possible if the order has already been processed.

8. Do you ship internationally?

Yes, we ship to both the United States and the United Kingdom. For shipping rates and delivery times, refer to our Shipping Policy page.