Billing & Terms and Conditions

Billing Overview

At Lextra, we aim to provide a seamless checkout and billing experience. All orders placed on lextra.shop are subject to our billing terms and conditions, which ensure clarity and transparency in all transactions.

Currency and Pricing

  • All prices listed on our website are in U.S. dollars (USD) unless otherwise specified. We make every effort to ensure that pricing is accurate and up-to-date.
  • Currency Conversions: For customers outside the United States, your bank or payment provider may apply currency conversion fees. Please check with your financial institution for applicable conversion rates and charges.

Billing Details

When placing an order, you agree to provide accurate and complete billing information, including:

  • Full name
  • Accurate shipping and billing addresses
  • Valid payment information (credit card, PayPal, etc.)

Failure to provide accurate information may result in order delays or cancellations.

Sales Tax

  • United States: Sales tax may be applied depending on your location within the U.S.
  • International Orders: For customers outside the U.S., you may be responsible for additional taxes, VAT, or customs duties depending on your country's regulations.

Order Processing

Upon placing an order, you will receive a confirmation email with a summary of your purchase. Orders are processed within 1-2 business days, subject to payment verification and product availability. If there is an issue with your billing information or payment method, we will contact you immediately for clarification.

Declined Payments

If your payment is declined:

  1. Verify that all billing details are correct and match the information on file with your payment provider.
  2. Contact your bank or credit card company to ensure there are no restrictions on your account.
  3. Try using an alternative payment method or contact us at support@lextra.shop for assistance.

Terms and Conditions

By placing an order, you agree to the following terms:

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing, product availability, or suspicious payment activity.
  • Cancellation Policy: Orders can be canceled within 24 hours of placing the order by contacting us at support@lextra.shop. After 24 hours, cancellations may not be possible as the order may have already been processed.
  • Refunds and Returns: Please refer to our Return and Refund Policy for detailed information on refunds and exchanges.

Payment Security

We take your payment security seriously. All transactions on lextra.shop are encrypted and processed through secure, trusted gateways. Your personal and payment information is protected through SSL (Secure Socket Layer) technology.